Complaints procedure

Complaints procedure

Auto Hub North East is committed to providing a customer experience of the highest
standard, but we do understand that sometimes things can go wrong, we are committed to
listening to your feedback and resolving any issues wherever we can. If you wish to
complain our aim will be to resolve your complaint as quickly as possible. Please tell us of
your concerns by contacting us via: Email: info@autohubne.co.uk Post: Unit 19 Bracken Hill,
South West Industrial Estate, Peterlee, SR8 2LS
If you are not satisfied with our response, you may refer your dispute to the Financial
Ombudsman Service. Their consumer helpline is available on 0800 023 4567 or you can
visit their website at https://www.financial-ombudsman.org.uk/.